About the Role
Iterative Scopes is looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
Working with a close knit team , this role will contribute to the maintenance, installation, configuration, and security of the organization's public/private Cloud environment, platform and application stacks
Consulting with IT managers and other departments as required.
Providing IT assistance to internal staff and customers
Assisting end-users with hardware functionality and software programs.
Responding in a timely manner to service issues and requests
Setting up accounts and devices for new users
Repairing and replacing equipment as necessary
Testing new technology
Manage a variety of technical issues and provide systems and network support both remotely and on site
3 - 5 years' experience in a Systems Administration or similar IT support role
Technical knowledge of the following: Linux OS, MacOS, Windows Desktop/Server, DNS, LAN/WAN, Endpoint Management, Anti-Malware & security tools, Application Packaging
Experience managing asset and inventory control systems
Excellent written and verbal communication skills
Strong troubleshooting and administration abilities
Experience in documenting processes and monitoring performance metrics
Advanced knowledge of endpoint maintenance and system security
Ability to keep up with technical innovation and trends in IT support
Exceptional interpersonal and communication skills
AWS, Azure or Google cloud exposure is beneficial
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About the Company
Iterative Scopes is an early-growth stage startup on a mission to revolutionize the treatment of gastrointestinal diseases with computer vision. We are backed by leading venture firms, top pharmaceutical companies as well as category defining healthcare leaders including; Obvious Ventures, Eli Lilly, Janssen Pharmaceuticals, Founders of Flatiron Health, Livongo, Path.AI, PAIGE, WHOOP!, Okta, and Recursion Pharmaceuticals.
Iterative Scopes is a venture backed company established by Jonathan Ng, MD a second time founder. The scientific advisory board includes world-class gastroenterologists and leading MIT computer vision and machine learning researchers and faculty.
The Iterative Scopes advisory board includes leading MIT computer vision and machine learning researchers/faculty and world-class Boston-area physicians and gastroenterology experts.oston-area physicians and gastroenterology experts.
Recruitment & Staffing:
Agencies - Iterative Scopes does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Iterative Scopes or its employees is strictly prohibited unless contacted directly by Iterative Scopes' internal operations team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Iterative Scopes, and Iterative Scopes will not owe any referral or other fees with respect thereto.